FAQs & Contact

 

How do I determine the size I need?

Use a tailor's tape or a string and measure around your ankle, just above your ankle bone and apply this:

 

 ANKLE SIZE KUFFIX SIZE
5.25" - 5.50" TODDLER
5.75" - 6.00" CHILD X-SMALL
6.25" - 6.50" CHILD SMALL
6.75" - 7.00" CHILD MEDIUM
7.25" - 7.50" CHILD LARGE
7.75" - 8.00" ADULT X-SMALL/TEEN
8.25" - 8.50" ADULT SMALL
8.75" - 9.00" ADULT MEDIUM
9.25" - 9.50" ADULT LARGE

Visit our sizing page for more information.

 

Are they machine washable?

Machine wash KUFFS in cold water, with the Velcro attached. Iron with low heat, if needed.

 

Are they safe for the dryer?

KUFFS should be air dried.

 

How many different ways can I wear them?

KUFFS can be worn in 4 different ways:

  • Worn with pattern showing with solid edge on top.
  • Worn with pattern showing with solid edge on bottom.
  • Worn with solid showing with pattern edge on top.
  • Worn with solid showing with pattern edge on bottom.

 

How do we contact you?

Please note that the best way to get in contact with us is via email at sales@kuffix.com.

 

How much is shipping?

Sent via USPS

Shipping is $4.00 Domestic for One pair.

Free Shipping for Two or more pair.

Priority three-day is $6.89.

Shipping and Handling are non-refundable.

 

Does KUFFIX ship internationally?

At this point we do not, but we are excited about getting our friends and relatives on the "Fashion Fix".

 

How long does it take to process my order?

A majority of our pieces are still made to order. This means your items are crafted with love in California and Minnesota and not mass produced. You can expect it can take as much as 2-5 days before shipment. If an item is on back order, we will let you know via email with the additional time it may take.

You should receive 2 emails regarding your order. The first confirmation when an order is created; the second confirmation when an order is shipped.

 

Do you offer special pricing to teams or groups?

We do offer special team/group pricing, contact us at sales@kuffix.com.

 

Do you accept returns and issue refunds?

Returns and refunds are offered within 10 days after product delivery on items that are unworn, unaltered and in new condition.

We personally check the quality before shipment but, there is always an element of human error. Furthermore, return shipping charges are the responsibility of the customer.

Please drop us an email at sales@kuffix.com with any issues or problems with our KUFFS. We are here to make your fashion experience fun and inspired.